How New Practices Can Start Offering Low Vision Solutions

Low vision rehabilitation is a life-changing service – but for many optometrists and ophthalmologists, offering devices like bioptic telescopes feels like a big leap. Ocutech makes the process of becoming a prescriber simple, approachable, and fully supported. 

Whether you’re a practice new to low vision services or a provider ready to expand your offerings, getting started with Ocutech involves just a few easy steps. We equip you with everything you need to feel confident evaluating patients, recommending the right devices, and helping patients rediscover independence. 

A Streamlined Process: Setting Up Your Ocutech Account 

Here’s what happens when a new practice or provider reaches out: 

• Initial Inquiry: Practices contact Ocutech through our website or by phone. In response, our team sends a welcome letter packed with key information and next steps. 
• New Account Form: To open an account, practices complete a short one-page form. This document provides us with essential contact, shipping, and billing information. 
• Account Setup: Once the form is returned by email or fax, our team quickly sets up your account so you can start ordering devices and accessing Ocutech’s resources. 

It’s truly that simple – no complicated applications, no lengthy waiting periods. 

What Support Looks Like for New Providers 

Ocutech doesn’t stop at account setup. We want every prescriber to feel empowered to help patients achieve better outcomes.  

That’s why we offer: 

• Starter Diagnostic Kits: These kits include Ocutech’s three top-selling products, allowing practices to conduct in-office trials before committing to custom orders. 
• Webinar Training Opportunities: Dr. Green and our team offer personalized webinars for new and existing providers, covering everything from fitting techniques to identifying ideal candidates for bioptic driving. 
• Loaner Kit Programs: For practices that prefer a case-by-case approach, we offer loaner kits with prepaid return shipping to minimize cost and wait time for patient evaluations. 

With these tools, new practices can start evaluating low vision patients with confidence and efficiency right away – no steep learning curve required. 

From Evaluation to Custom Device: What Happens After You Order 

Once a practice has evaluated a patient and identified the best device solution, the next steps are all about customization and precision: 

• Submitting an Estimate or Sales Order: Practices can first request a price estimate or, when ready, submit a sales order with all necessary details about the patient’s prescription and device specifications. 
• Fabrication Process: After receiving the order, Ocutech coordinates the creation of the carrier lenses at a specialized lab. Once those lenses are complete, they return to Ocutech for final customization. 
• Mounting and Assembly: Ocutech’s opticians carefully mount the telescopic system, ensuring correct placement and optimal angles to provide the widest possible field of view. 
• Quality Assurance and Packaging: Every device undergoes a detailed inspection to verify alignment, clarity, and overall craftsmanship before being packaged with accessories, paperwork, and user guides. 

From sales order to shipment, the typical production time is 10 to 14 business days. Ocutech also covers standard shipping costs, ensuring practices and patients receive their systems without additional surprise fees. 

Post-Delivery Support: What Practices Can Expect 

Ocutech understands that patient needs can change, even after receiving their system.  

That’s why we offer a flexible, patient-friendly adjustment window: 

• 90-Day Doctor’s Change Window: Practices can request changes to carrier lenses (such as switching frame styles, updating prescriptions, or adding coatings) within 90 days of receiving the finished device. 
• 30-Day System Adjustment Window: For telescope power changes or system modifications, practices have 30 days to initiate a swap without penalties. 
• Accessories and Add-Ons: Patients who want to upgrade with sunglass tints, fit-overs, or other accessories can order directly through Ocutech without needing a full system replacement. 

This ongoing support ensures that new prescribers can offer real solutions – not temporary fixes – and that patients are empowered to achieve lasting success with their low vision device. 

A Trusted Partner in Low Vision Care 

Expanding your practice to include Ocutech low vision devices isn’t just about offering another product – it’s about offering life-changing opportunities to patients who may have thought their options were over. 

With an easy onboarding process, dedicated training resources, and ongoing support, Ocutech is committed to making sure every new prescriber feels equipped, confident, and excited to offer these powerful solutions. 

If you’re ready to help patients rediscover the world around them, we are ready to help you get started.